RETURNS & EXCHANGES

We offer exchanges and credit notes for eligible change-of-mind returns. We do not offer refunds unless required under Australian Consumer Law.

RETURNS
Return requests must be made within 10 days of receiving your order. Items must be unworn, with all original tags attached and in resalable condition.

FINAL SALE
Sale items and items purchased using a discount code are final sale and are not eligible for exchanges or credit notes for change of mind.

ACCESSORIES
Accessories are final sale and cannot be returned for change of mind. This includes beanies, magnets, jewellery, candles, bags and sunglasses.

HOW TO REQUEST A RETURN
If your item meets our returns policy requirements, please email catstreetstore@gmail.com with your proof of purchase to request an exchange or credit note.

Original shipping costs and return shipping costs are non-refundable.

Nothing in this policy excludes or limits your rights under Australian Consumer Law, including your rights to a remedy for faulty goods.